Job Opportunities

Part-Time Dental Assistant at West Covina site. Under general supervision of the Dental Director, provides a range of clinical, administrative, and staff support to a full-range dental services operation. Assists in the performance of dental and radiography procedures; prepares and maintains dental equipment and supplies in accordance with established protocol and procedures, policies, standards, and assists in the coordination of day-to-day patient administration, records management, and office support activities.

Responsibilities: Provides chair-side assistance to dentist in the performance of dental procedures. Prepares, sterilizes, and organizes dental supply and dental equipment according to OSHA and Clinic Standards. Maintain housekeeping records. Sets-up trays for procedures. Takes radiographs as directed by dentist (only assistants who have completed courses on radiation safety). Develops and processes dental radiographs in accordance with provider orders. Assists in the monitoring and maintenance of radiation safety procedures and protocols. Orders and maintains inventories of dental clinic supplies. Interacts with and processes dental clinic patients. Performs telephone triage and conducts patient interviews. Maintains dental laboratory slips. Creates and maintains dental records in accordance with established protocol and procedures. Assists in monthly reporting and quality improvement activities. Performs miscellaneous job-related duties as assigned by the Dental Director.

Requirements/Qualifications: Current knowledge of and ability to follow a full range of dental clinical procedures and protocols. Knowledge of supplies, equipment, and/or services. Knowledge of ordering and inventory control. Knowledge of planning and scheduling techniques. Ability to work as a team member within a clinical environment. Interviewing skills. Communication skills. Ability to multi-task. Knowledge of patient evaluation and triage procedures. Ability to set up and prepare dental equipment and instrumentation in accordance with established regulation and guidelines. Knowledge of Federal, State, and institutional regulations and guidelines for the provision of dental outpatient services. Records maintenance skills. Ability to operate, maintain, and troubleshoot a wide range of dental equipment in accordance with prescribed procedures and standards. Four-handed dental assisting technique. Knowledge of sterilization procedures. Knowledge of radiation safety procedures, standards, and protocols. Ability to develop and process dental radiographs. Certificate from accredited dental assistant program. High school diploma or equivalent. Successful completion of California Board of Dental Examiners-approved radiation safety course. 1-2 years experience directly related to the duties and responsibilities specified. Current CPR certification. Bilingual English/Spanish. Current radiology cert.; 1yr. experience; Bilingual Spanish/English. EOE.

Responsibilities: Greet patients and other clinic visitors. Answer all incoming telephone calls and routes them to the appropriate department and/or personnel. Schedule appointments by phone and in person. Assists with checking patient eligibility. Print receipts for payments received. Obtains required information from patients. I.E. photo I.D., insurance card, Medi-cal, Medicare, and/or Social Security card. Assist patient with filling out forms. Pull scheduled appointment charts prior to appointment. Confirm appointments. Under the provider direction, complete patient no show follow-ups. Other job duties as assigned.

Requirements/Qualifications: Excellent customer service skills including good phone manners to care for patients and guests on a continual basis. Must be bilingual in English and Spanish with excellent language and communication skills. Patient relations, customer service and interpersonal skills required.